Privacy Policy

1. Introduction

Sierra Kru, LLC ("we," "us," "our," or "Company" ) operates the Sierra Kru AI Customer Care service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, phone number, and other information you voluntarily provide.
• SMS Consent Data: Your explicit consent to receive SMS messages, timestamp, and IP address.
• Device Information: Browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent, and interactions with our content.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Send SMS messages related to your demo call and booking (only with your consent)
• Email you regarding your inquiry or booking
• Fulfill and manage your requests
• Generate analytics to improve our services
• Comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: To vendors, consultants, and service providers who assist us in operating our website and conducting our business.
• Legal Requirements: When required by law or to protect our legal rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. SMS Communications (A2P Compliance)

By opting in to receive SMS messages, you consent to receive text messages from Sierra Kru regarding your demo call, booking confirmation, and follow-up information. Standard SMS rates may apply. You can reply STOP to unsubscribe at any time. Message frequency varies.

6. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy.